How We Work

How We Work

What to expect
when working
with Thryve.

Our engagement relies on building a close working relationship with our clients; we want to be confident that we’re able to help you before we begin.

For this reason, an important part of our process is to organise an initial meeting to make sure we’re a good fit. By the same token, we also want you to feel confident in our ability to provide this support.

Book a discovery chat
  • Discovery
  • Engagement
  • Analysis & insights
  • Quick wins

The first step is to meet with you and your team to understand your business, where its strengths are, its vision for success, its biggest performance and opportunity gaps. It’s also about listening deeper to what motivates everyone and how we can use this to help you succeed.

The next step in this phase is to assess where the business, and the people in it, are at in the journey. This is where we’ll identify what small changes could see immediate improvement and ultimately, what is the key to moving forward.

  • Strategic plan
  • Action plan

After the Discovery phase, we’ll lead you through a strategic vision process. This process is designed and facilitated to respond to the challenges and opportunities that owner operated businesses face. We take the traditional strategic process – where are we now, where do want to be in the future and how will we get there – and break into manageable and achievable components. Our facilitated approach is a blend of head and heart thinking that works equally as well for the action, visual or reflective thinker.

The final output of this phase is a clear set of priorities and action plan presented in a clear and visual format.

What makes
us different?

Learning approach


A good mentor tells you what to do; a great mentor shows you how to do it, while building your confidence, so you can do it on your own. Through arming you with the skills, frameworks and resilient mindset you need to succeed, our team is committed to educating and empowering you to achieve business transformation – whether that means financial growth, a redefined market position or something else entirely.

Dedicated, hands-on support


We don’t just provide a checklist and send you on your way. To ensure you achieve the results you came to us for, we work with you to implement your vision for success. We support you to build your skills and embed the tools you need to transform your business.

We’re incredibly passionate about supporting you throughout this process and ensuring what we work on really sticks. For this reason, we make it our priority to spend a substantial amount of time working with you (between 8-16 hours per month) so you have access to the expertise, resources and hands-on support you need to continue pursuing sustainable business transformation.

What we’ll achieve together

Increased awareness of business challenges and opportunities

Processes to address these challenges and opportunities

Improved decision making with a sharper focus

Better work/life balance

Clarity on where you want to go and how to get there

Scalable systems that free you from everyday operations

Increased profit margins

Increased personal and business confidence

Improved relationships and team motivation

Practical leadership skills