How We Work
What to expect
Our engagement relies on building a close working relationship with our clients; we want to be confident that we’re able to help you before we begin.
For this reason, an important part of our process is to organise an initial meeting to make sure we’re a good fit. By the same token, we also want you to feel confident in our ability to provide this support.
- Analysis & insights
- Quick wins
The first step is to meet with you and your team to understand your business, where its strengths are, its vision for success, its biggest performance and opportunity gaps. It’s also about listening deeper to what motivates everyone and how we can use this to help you succeed.
The next step in this phase is to assess where the business, and the people in it, are at in the journey. This is where we’ll identify what small changes could see immediate improvement and ultimately, what is the key to moving forward.
- Strategic plan
- Action plan
After the Discovery phase, we’ll lead you through a strategic vision process. This process is designed and facilitated to respond to the challenges and opportunities that owner operated businesses face. We take the traditional strategic process – where are we now, where do want to be in the future and how will we get there – and break into manageable and achievable components. Our facilitated approach is a blend of head and heart thinking that works equally as well for the action, visual or reflective thinker.
The final output of this phase is a clear set of priorities and action plan presented in a clear and visual format.
- Processes & systems
- Review & optimise
The application phase is where we’ll get to work on putting everything we’ve learned thus far into action. This involves things like upgrading skills in the business, learning and implementing new business tools, developing more efficient ways of doing things and expanding your team’s mindset to overcome challenges and seize new opportunities.
WE EMPOWER YOU TO DO IT YOURSELF, WITH CONFIDENCE
A good mentor tells you what to do; a great mentor shows you how to do it, while building your confidence, so you can do it on your own. Through arming you with the skills, frameworks and resilient mindset you need to succeed, our team is committed to educating and empowering you to achieve business transformation – whether that means financial growth, a redefined market position or something else entirely.
Dedicated, hands-on support
WORKING WITH YOU EVERY STEP OF THE WAY
We don’t just provide a checklist and send you on your way. To ensure you achieve the results you came to us for, we work with you to implement your vision for success. We support you to build your skills and embed the tools you need to transform your business.
We’re incredibly passionate about supporting you throughout this process and ensuring what we work on really sticks. For this reason, we make it our priority to spend a substantial amount of time working with you (between 8-16 hours per month) so you have access to the expertise, resources and hands-on support you need to continue pursuing sustainable business transformation.